{"id":14783,"date":"2021-01-15T09:52:20","date_gmt":"2021-01-15T14:52:20","guid":{"rendered":"https:\/\/ctbirding.org\/testsite1\/?page_id=14783"},"modified":"2021-09-15T23:34:57","modified_gmt":"2021-09-16T03:34:57","slug":"account-help","status":"publish","type":"page","link":"https:\/\/ctbirding.org\/testsite1\/join-us\/account-help\/","title":{"rendered":"Account Help Page"},"content":{"rendered":"<hr>\n<div style=\"font-size: 1.2em;\">\n<h2>COA Online Membership Renewal<\/h2>\n<p>Beginning in 2021 COA started transitioning to online membership renewals. All COA members will have created a COA account permitting them to view their membership status online and saving COA volunteers considerable time and effort. When you renew your membership online you\u2019ll be making even more of an impact with your contribution. <em>Renewing online conserves resources: saving printing and mailing costs used to send membership reminder letters; reduces paperwork; saves visits to the post office and the bank; and saves COA volunteers a number of other labor-intensive tasks.<\/em> This is especially important during the current pandemic.<\/p>\n<p>The account creation process is relatively easy and not unlike registering for accounts on other websites. Life members and those that have already paid for 2021 membership and *not yet* created an account have been contacted by US Mail and by email regarding account creation by (check your email including spam folder). Our payment processor is PayPal and you may use a credit card, debit card, or a PayPal account for purchases.<\/p>\n<p>Before purchasing a membership online you <strong>must<\/strong> first create a COA account (mail-in members must also create a COA account). You only create an account once and you may use it to renew your membership every year thereafter. Your COA account stores your self-managed contact information in your account profile.&nbsp; While we recommend you read below about the account creation process first, you may begin by clicking the following button: [maxbutton id=&#8221;1&#8243; ]<\/p>\n<hr>\n<h2>COA Account Creation Process<\/h2>\n<ol>\n<li>First, complete the pre-registration email verification form by entering your name and your preferred email address after connecting to the link above. Check the <em>I am not a Robot<\/em> box then press the <strong><em>Send Email Verification<\/em><\/strong> button.<\/li>\n<li>Next, check your email for a new message from COA. It should arrive quickly &#8211; within minutes <span style=\"color: #ff0000;\"> (check your spam folder too)<\/span>. Open the email and click on the single-use link in the email message. You&#8217;ll be taken to a Registration form where you enter your complete contact information.<\/li>\n<li>Start by choosing an easy-to-remember <em>Username<\/em>. Complete the rest of the contact information fields in the form; check the <em>I am not a Robot<\/em> box, and press the <strong><em>Register<\/em><\/strong> button. If all is well with the form, you have created your COA account and you will be logged in to your account.<\/li>\n<li>To purchase a membership, you should click the link to visit the <a href=\"https:\/\/ctbirding.org\/testsite1\/join-us\/\">Join-Us page<\/a>.<\/li>\n<li>Above the membership options, the page will tell you if you are logged in to your COA account. If you are not, then you <strong>must<\/strong> login before proceeding to purchase a membership. Click the link to login to your account and afterwards return to the <a href=\"https:\/\/ctbirding.org\/testsite1\/join-us\/\">Join-Us page<\/a>.<\/li>\n<li>Once there, you may select a membership option to add it to the COA shopping cart. Next, press the <strong><em>Checkout with PayPal<\/em><\/strong> button below your cart (you may need to scroll down to see it).<\/li>\n<li>You will be transferred to the PayPal website to complete your purchase with a <strong>credit card, debit card<\/strong>, or a PayPal account. Follow PayPal&#8217;s instructions to make your payment. Once the payment is completed you will be returned to the COA website.<\/li>\n<li>After completing a successful PayPal purchase, you will receive: an email receipt from PayPal; another email payment receipt from COA; and an email from COA related to your account information and membership status.<\/li>\n<li style=\"list-style-type: none;\"><hr><\/li>\n<\/ol>\n<h2>Other Issues<\/h2>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>You may visit the <a href=\"https:\/\/ctbirding.org\/testsite1\/accounts\/\">Accounts page<\/a> to further manage your COA account.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>I forgot my username or password.<\/strong> Click this link: <a href=\"https:\/\/ctbirding.org\/testsite1\/join-us\/registration\/member-login\/password-reset\/\">Password Reset<\/a> then enter the email address used to create your COA account.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>My membership level displays incorrectly (usually as <em>Gift<\/em> or <em>Donate to COA<\/em>).<\/strong> If you&#8217;ve made a donation and\/or requested a Gift membership, our system may post your membership level incorrectly. Fear not, we review our records regularly and we&#8217;ll change your membership level as appropriate or contact you if we have questions. That might take a few days but we will be in touch.<\/li>\n<li>Comments or suggestions regarding the registration process? Send email to: <a href=\"mailto:membership@ctbirding.org\">membership@ctbirding.org<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n<hr class=\"wp-block-separator\"\/>\n","protected":false},"excerpt":{"rendered":"<p>COA Online Membership Renewal Beginning in 2021 COA started transitioning to online membership renewals. All COA members will have created a COA account permitting them to view their membership status online and saving COA volunteers considerable time and effort. When you renew your membership online you\u2019ll be making even more of an impact with your &#8230; <a title=\"Account Help Page\" class=\"read-more\" href=\"https:\/\/ctbirding.org\/testsite1\/join-us\/account-help\/\" aria-label=\"Read more about Account Help Page\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":14674,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","_crdt_document":"","ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-14783","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/pages\/14783","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/comments?post=14783"}],"version-history":[{"count":4,"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/pages\/14783\/revisions"}],"predecessor-version":[{"id":16819,"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/pages\/14783\/revisions\/16819"}],"up":[{"embeddable":true,"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/pages\/14674"}],"wp:attachment":[{"href":"https:\/\/ctbirding.org\/testsite1\/wp-json\/wp\/v2\/media?parent=14783"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}